FAQ

Do you offer a payment plan?

Absolutely! A non-refundable deposit of 40% of the total project cost is made upfront to secure your booking in my calendar, with the remaining balance split into a further two payments over the course of our work together. If you need even more flexibility just ask, I will do everything I can to make the investment work for you and your business.

Can you design 'just a logo'?

After years of experience and 100s of projects, I believe whole-heartedly in my in-depth brand storytelling process that encompasses strategy, art direction and visual design. If your goal is to elevate your brand experience, see a significant ROI and speak strategically and directly to your audience, you're going to need more than just a logo - that's why I specialise in a process that focuses on building a cohesive brand system on a foundation of strategy.

I need a new website next week, can you help?

Nope - good things take time! Because I dive deeply into co-creation with each and every client, I take on a limited number of projects throughout the year and typically book out 2-3 months in advance. I recommend reaching out early to secure your project spot so that we can work together to meet your launch timelines.

Why Showit?

I build out my website designs using Showit. The reason for this is freedom - for me as a designer, as it frees me from coding limitations and allows me to create something entirely bespoke from scratch; and for you as a client, because it is an accessible and user-friendly platform allowing you the freedom to update your copy and photography without having to hire a pro every time. You can even hook up your Wordpress blog to integrate seamlessly with your new site, offering the best of both worlds. 

I'm so in for this - how do I get started?

The first step is to reach out and say hello through my contact page - tell me about your business and where you'd like to take it, and we'll go from there! I'll get back to you with some further info and to book in a discovery call so that we can get to know each other a little better and make sure we're a bit. After that I'll follow up with a project proposal to confirm project scope, timelines and investment. If everything looks good, I'll send over a confirmation pack including a project agreement, brand questionnaire and an invoice for the project deposit which secures your booking in my calendar. You'll then have until our agreed project start date to complete your brand questionnaire, after which we'll kick things off with a Storytelling Sessions workshop.

I need Canva templates and business cards, can you help with those?

Absolutely - there are so many opportunities to build upon the foundation of your visual brand and we can create them all! From branded templates for socials to beautiful tangible print materials and merch, every touchpoint your person encounters should immerse them in your brand. We can include these items in your project scope from the beginning, or book them in additionally further down the line.